At Aural Clear, we understand that circumstances may change, and you may need to cancel your order.

We have a flexible cancellation policy to accommodate such situations. Please take note of the following details:

Order Cancellation/ Change Information: You have the option to cancel or change your order information within 30 minutes of placing your order. This timeframe allows us to process and ship orders efficiently.

Cancellation/ Change Information Process: To cancel/change information your order, please contact our customer support team as soon as possible. You can reach us at support@auralclear.com. Kindly provide your order number and relevant details for fast and accurate processing.

Shipped Orders: If your order has already been shipped, we are unable to cancel it directly. In this case, we kindly request that you receive the package as scheduled and reach out to us to initiate a return.